Overview
Design Operations Coordinator Jobs in Zionsville, IN at The Agency Indy
Design Operations Coordinator
Indreno
In Partnership with The Agency Indy
Indreno is a residential design, home staging, and refresh company focused on helping homeowners, real estate professionals, and investors transform spaces with purpose, style, and functionality. From full-home design projects to strategic staging and refresh services, we help clients maximize the beauty, livability, and value of their homes.
Through our partnership with The Agency Indy, we collaborate closely with homeowners and agents to prepare properties for market, elevate presentation, and create exceptional spaces that stand out.
Learn More About Indreno
Interested candidates are encouraged to visit Indreno Design (https://indrenodesign.com/) to learn more about our residential design, staging, and refresh services and view examples of our work.
As our business continues to grow, we are seeking a Design Operations Coordinator to help bring organization, structure, and exceptional client service to every project.
The Design Operations Coordinator serves as the operational backbone of Indreno, helping ensure projects, clients, vendors, schedules, and installations remain organized and moving forward.
Working directly alongside the owner and lead designer, this role is responsible for coordinating projects, managing client communications, supporting installations, and creating the structure needed to allow the creative team to focus on design, vision, and business growth.
The ideal candidate is highly organized, proactive, and possesses exceptional judgment, understanding how to balance client service, operational excellence, and the unique demands of a creative business.
Key Responsibilities
Client Experience & Relationship Management
- Serve as a professional point of contact for clients throughout the project lifecycle
- Coordinate consultations, project meetings, installations, and follow-up communications
- Deliver a high-touch, luxury-level client experience
- Build trusted relationships while maintaining professionalism, discretion, and confidentiality
- Anticipate client needs and proactively resolve issues
Project & Design Operations
- Manage project timelines, schedules, and deliverables
- Coordinate vendors, contractors, installers, movers, and suppliers
- Assist with procurement, ordering, and tracking of furnishings, décor, and materials
- Support staging installations, refresh projects, and residential design implementations
- Maintain project documentation, records, and operational systems
- Ensure project details are communicated accurately and executed efficiently
Executive & Operational Support
- Protect and prioritize the owner's time and focus
- Manage calendars, requests, and competing priorities
- Act as a trusted extension of the owner in client and vendor interactions
- Anticipate needs and proactively solve problems before they arise
- Support business operations, reporting, and process improvements
Real Estate Partnership Support
- Help coordinate timelines and communication between clients, agents, vendors, and the Indreno team
- Support projects that enhance property presentation, market readiness, and overall client experience
What We're Looking For
- Exceptional organization and attention to detail
- Strong client service and relationship-building skills
- Excellent written and verbal communication abilities
- High emotional intelligence and sound judgment
- Ability to read situations and know when to proactively engage versus when to listen and observe
- Ability to manage multiple projects and deadlines simultaneously
- Strong follow-through and ownership mentality
- Comfortable working independently in a fast-paced environment
- Proficiency with Microsoft Office, Google Workspace, and project management tools
Ideal Backgrounds
We welcome candidates from a variety of backgrounds, including:
- Executive Assistant
- Project Coordinator
- Luxury Real Estate Operations
- Interior Design Operations
- Hospitality Management
- Event Planning
- Client Experience
- Small Business Operations
Previous design experience is helpful but not required.
Why Join Indreno?
- Opportunity to work directly alongside the owner and lead designer
- Exposure to luxury residential design, staging, and refresh projects
- Partnership with The Agency Indy and its network of luxury real estate professionals
- High visibility and meaningful impact within a growing business
- Opportunity to help shape systems, processes, and client experience as the company scales
What Success Looks Like
The successful Design Operations Coordinator elevates the client experience through exceptional organization, proactive communication, and flawless execution while serving as a trusted extension of the owner and the Indreno brand. This individual becomes an indispensable partner to the owner, helping create the structure, consistency, and client experience that allow the business to grow while maintaining the high-touch service and attention to detail that define the Indreno brand.
Please Note: While this position is being promoted through The Agency Indy, the role will support and work directly with the Indreno team. Indreno and The Agency Indy partner closely on residential design, staging, and home refresh projects.
Compensation & Schedule
- Competitive compensation, based on experience
- Mileage reimbursement
- Monthly cell phone stipend
- Flexible schedule with opportunity for growth
Please Note: Indreno is managing this search directly and is not accepting unsolicited candidate submissions or recruiting inquiries from third-party agencies at this time.
Title: Design Operations Coordinator
Company: The Agency Indy
Location: Zionsville, IN
Category:
