Overview
Marketing Coordinator Jobs in Austin, Texas Metropolitan Area at Black Family Hospitality
Black Family Hospitality is seeking a highly organized, creative, and detail-oriented Marketing Coordinator to support the execution of marketing initiatives across all company brands and concepts. This role will serve as a key support position for day-to-day marketing operations, project coordination, communications, campaign planning, and administrative organization.
The ideal candidate thrives in a fast-paced hospitality environment, can manage multiple moving pieces simultaneously, communicates effectively across departments, and takes ownership in keeping projects organized, on schedule, and moving forward.
Key Responsibilities
Marketing Operations & Administrative Support
- Maintain and organize internal marketing documents, folders, databases, and shared drives
- Support ongoing data management and document organization initiatives
- Assist with day-to-day administrative and office-related marketing tasks
- Coordinate gifting requests, awards, trophies, and miscellaneous support projects
- Order and coordinate pickup/delivery of marketing materials including:
- Business cards
- Table tents
- Banners
- Table covers
- Promotional collateral
- Coordinate menu printing and paper ordering for all concepts and locations
Project Management & Creative Coordination
- Assisting managing design and marketing projects from initiation through completion
- Track timelines, deliverables, approvals, and project deadlines
- Maintain priority lists for daily and weekly deliverables
- Help ensure projects remain on schedule and communicate updates across departments
- Coordinate with internal teams, vendors, printers, and external partners as needed
- Support creative asset organization and version control
Campaign Planning & Brand Coordination
- Maintain and manage the annual marketing campaign calendar including:
- Holidays
- Promotions
- Store events
- Collaborations
- Community activations
- Grand openings and special initiatives
- Assist with campaign planning and execution across all brands and concepts
- Help coordinate communication between marketing, operations, culinary, beverage, and leadership teams
VIP Relations & Guest Experience Support
- Coordinate VIP guest logistics, communications, and follow-up
- Assist with bookings, inquiries, and hospitality arrangements for media, influencers, partners, and special guests
- Manage calendar invitations and communication flow between stores and guests
- Help bridge communication gaps between initial inquiry and in-store execution
Social Media & Content Support
- Draft social media captions, copy, and content calendars for review
- Schedule approved social media posts across brand platforms
- Assist in maintaining brand voice consistency across concepts
- Coordinate content requests, deadlines, and approvals
- Assist with social media shots and and production
Public Relations & Media Coordination
- Serve as a liaison for PR-related initiatives and campaigns
- Assist with coordinating press opportunities and media visits
- Screen and route incoming media inquiries appropriately
- Support communication with PR agencies, partners, and vendors
Brand Standards & Store Support
- Ensure stores are utilizing current marketing materials and approved branding
- Coordinate rollout of updated menus, signage, promotional materials, and brand assets
- Coordinate and implement minor menu adjustments including pricing updates, item descriptions, formatting revisions, seasonal changes, and limited-time offerings across print and digital platforms
- Ensure all menu updates are accurately communicated to stores, vendors, and internal departments while maintaining brand consistency across all concepts
- Support communication of marketing initiatives to store-level leadership teams
Vendor & Digital Support
- Communicate with printers, signage vendors, and external marketing partners
- Track marketing-related invoices, estimates, and expenses
- Assist with website updates including hours, menus, and promotions
- Coordinate updates to online listings and brand information platforms
- Monitor accuracy of store information across digital channels
Reporting & Administrative Coordination
- Assist with maintaining marketing calendars, trackers, and recap documents
- Pull and organize basic social media and campaign performance metrics
- Support internal marketing communications and promotional rollouts
- Assist leadership with special projects and department support as needed
Qualifications
- 2–5 years of experience in marketing coordination, hospitality marketing, administrative support, or project coordination
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Working knowledge of Adobe Creative Suite, Illustrator, and InDesign,
- Experience with social scheduling platforms and project management tools is a plus
- Strong attention to detail and ability to prioritize multiple deadlines
- Hospitality, restaurant, entertainment, or lifestyle brand experience preferred
- Proficient in Microsoft Office, Google Workspace, and digital collaboration platforms
Preferred Traits
- Highly organized and proactive
- Strong sense of urgency and follow-through
- Creative thinker with operational awareness
- Comfortable working in a fast-paced, high-growth environment
- Team-oriented with a hospitality-first mindset
- Able to adapt quickly and manage multiple brands simultaneously
Title: Marketing Coordinator
Company: Black Family Hospitality
Location: Austin, Texas Metropolitan Area
Category:
