Overview
Content & Communications Manager Jobs in London, England, United Kingdom at PAUL THOMAS
CONTENT & COMMUNICATIONS MANAGER
CONTRACT TYPE: Full time, PERMANENT
LOCATION: Battersea, London
WORKING HOURS: Monday – Friday, 8am – 5pm. Start times may vary
depending on needs of the business.
REPORTS TO: Creative Director & Owner
START DATE: ASAP/August
ABOUT THE ROLE
We are seeking a strategic and creative Content and Communications Manager to lead our brand, content, and communications efforts. This role is ideal for a highly organised and visually driven marketer who thrives in a fast-paced, design-forward environment. You will be responsible for growing brand visibility, customer engagement, and sales through cohesive storytelling, content creation, and digital strategy.
DUTIES
Content Creation & Brand Storytelling
Plan, produce, and edit high-quality visual and written content across social media, email, website, and print.
Conduct regular photoshoots of floral arrangements, studio work, and events.
Develop engaging stories around products, seasonal themes, and customer experiences.
Ensure a consistent brand voice and aesthetic across all channels.
Digital Marketing & Social Media
Manage and grow our presence on Instagram, Facebook, Pinterest, LinkedIn, and other relevant platforms.
Design and implement content calendars and digital campaigns aligned with product launches, events, and promotions.
Track engagement and performance metrics, and optimise strategies accordingly.
Work closely with external digital agency to manage paid campaigns (Google Ads, Meta, etc.) and maximise ROI.
Email Marketing & Website Management
Create and manage regular email newsletters featuring updates, offers, and care tips.
Maintain website content, including product descriptions, blog posts, and landing pages.
Collaborate with the e-commerce team to support online sales and seasonal promotions.
Brand Development & Communications
Implement integrated marketing strategies (B2B and B2C) to reinforce high-end brand positioning.
Oversee the creation of brand materials including brochures, newsletters, and media kits.
Coordinate with internal teams and external partners (photographers, PR, designers) to maintain communication consistency.
Monitor industry trends in florals, weddings, and lifestyle to keep brand content current and compelling.
Community Engagement & Partnerships
Develop partnerships with local businesses, influencers, and event collaborators.
Represent the brand at community events, pop-ups, and promotional activations.
Lead initiatives to enhance brand loyalty and community involvement.
QUALIFICATIONS
Proven experience in content creation, digital marketing, or brand management (experience in a lifestyle or floral-related industry is a plus)
Strong photography, video, and editing skills (using tools like Adobe Creative Suite, Canva, or similar)
Excellent writing and storytelling skills with an eye for design and detail
Solid understanding of social media platforms, SEO, and email marketing tools (e.g., Mailchimp)
Ability to work independently and collaboratively in a fast-paced, creative environment
Passion for floristry, nature, aesthetics, and connecting with an engaged community
COMPANY BENEFITS
Overtime is fully paid at PAUL THOMAS or time off in lieu can be organised
All employees receive 28 days’ holidays, including Bank Holidays. Additional holiday days and other benefits will be awarded for long service
Yearly service awards
Enhanced Sick Pay policy following a successful probation
Flexi-lunches
The role is a standard 42.5 hour working week, with additional week and weekend hours when required. Fully studio based.
To apply, please send your CV and cover letter to [email protected]
Title: Content & Communications Manager
Company: PAUL THOMAS
Location: London, England, United Kingdom
Category:
