Overview
Client Relations & Showroom Experience Specialist Jobs in New York City Metropolitan Area at Milano Jewelry
Milano Jewelry is looking for a polished, client-focused professional to join our team at our New York headquarters in the heart of the Diamond District.
This is a unique opportunity to step into a high-visibility, client-facing role within a growing luxury brand—where you’ll help shape the in-showroom experience, build meaningful client relationships, and bring our brand to life both in person and online.
What You’ll Do
- Deliver a luxury showroom experience for every client interaction
- Build relationships and support engagement with our VIP clientele
- Drive sales through personalized clienteling and follow-up
- Own post-purchase communication (repairs, orders, client updates)
- Create and post daily organic social media content showcasing our collections and brand story
- Engage with clients across showroom, email, and social channels
Who You Are
- Polished, confident, and naturally client-focused
- Passionate about luxury, jewelry, or fashion
- Strong communicator with a warm, professional presence
- Social media savvy with a creative eye for content
- Organized, detail-oriented, and proactive
- 3-5 years of experience in retail, client service, or a similar role
Why Join Milano Jewelry
- Be part of a family-owned luxury brand with 35+ years of heritage
- Work in a corporate environment setting in the heart of NYC
- Gain hands-on experience in clienteling, VIP development, and brand building
- Opportunity to grow within a fast-evolving, omnichannel business
If you’re someone who understands that luxury is about experience, relationships, and details—we’d love to meet you.
Title: Client Relations & Showroom Experience Specialist
Company: Milano Jewelry
Location: New York City Metropolitan Area
Category:
