Overview

Campaign & Social Media Admin Jobs in Jakarta, Indonesia at Epilog Creative

Epilog Creative is hiring a Social Media Admin to support campaign execution, manage audience interactions, and help the team with day-to-day administrative needs across ongoing projects and retainers.

This role is suitable for someone who is organized, responsive, detail-oriented, and comfortable handling social media platforms, audience communication, and project admin tasks.

Responsibilities:

  • Support the team in executing social media campaigns, digital activations, and ongoing retainer work
  • Manage audience queries, comments, direct messages, and basic community interactions across social media platforms
  • Monitor comments, messages, and audience responses, then escalate important issues to the relevant team
  • Assist with content scheduling, posting, and basic platform management when needed
  • Help coordinate campaign deliverables, timelines, documents, and administrative requirements
  • Prepare simple updates, recaps, reports, and documentation for internal teams or clients
  • Organize campaign files, links, documents, approvals, and project trackers
  • Support account, creative, strategy, and production teams in daily project coordination
  • Help maintain smooth operations across multiple ongoing projects

Requirements

  • Open to candidates with experience as a social media admin, online shop admin, customer service admin, community admin, or similar roles
  • Agency experience is not required, but experience handling online communication or social media accounts is a plus
  • Able to communicate clearly, politely, and professionally with audiences, clients, and internal teams
  • Has a good sense of writing, especially for short replies, captions, updates, and basic social media communication
  • Organized and detail-oriented, with the ability to manage multiple tasks at the same time
  • Comfortable using Google Workspace, especially Google Sheets, Google Docs, and shared folders
  • Responsive, proactive, and able to follow up without being reminded repeatedly

Nice to Have

  • Experience managing brand, online shop, or community social media accounts
  • Experience handling comments, DMs, customer queries, or campaign admin tasks

Title: Campaign & Social Media Admin

Company: Epilog Creative

Location: Jakarta, Indonesia

Category:

 

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