Overview
Brand Communications Specialist Jobs in Orange County, CA at The Hang Loose Hut
The Hang Loose Hut is seeking a full-time Brand Communications Specialist to join our team!
The Hang Loose Hut is SO BACK! We are receiving countless requests by sororities and university organizations to order custom merchandise from us. We are seeking an absolute superstar with a glowing personality and an interest in sales to help facilitate fun communication throughout our customers’ ordering process with us.
Responsibilities:
- Serve as the brand voice in all communications with sororities and other customers, creating authentic connections through shared enthusiasm
- Represent the company with confidence and personality during video calls with prospective customers
- Send fun, creative, and high-energy text messages to generate excitement and interest among customers
- Maintain expert-level knowledge of our apparel, including styles, fits, and sizing options, to provide personalized recommendations
- Utilize CRM tools and customer data to identify new sales opportunities and proactively reach out to leads
- Track sales performance and key metrics to evaluate effectiveness and drive growth
- Support customer satisfaction by integrating feedback into marketing and product strategies
- Take full ownership of customer orders, guiding customers through the design and production process, and assisting with financial details including invoicing and payment coordination
- Work collaboratively with the team and actively participate in regular meetings focused on enhancing communication, improving sales tactics, and aligning team goals
Requirements:
- Strong communication skills, both written and verbal
- Proven track record of team collaboration and leadership
- Experience with social media or marketing equivalent
- Must be available to work in-office
Benefits: Medical/Dental/Vision, 401(k), PTO, Sick Time, Holiday Pay
Pay: $25/hour + bonus opportunities
Title: Brand Communications Specialist
Company: The Hang Loose Hut
Location: Orange County, CA
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