Overview
BALENCIAGA – Client Ambassador, London Jobs in London, England, United Kingdom at BALENCIAGA
Summary
About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
Job Description
We are currently seeking a Client Ambassador who will report to the Store Manager. Your opportunity You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.
Your opportunity
You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.
How you will contribute
Achieve daily and monthly sales targets and KPIs by using effective sales and client engagement techniques.
Act as a welcoming host for clients, consistently strengthening and building long term relationships, including with returning and local clientele.
Develop and maintain strong product knowledge and deliver an elevated, professional client experience.
Support clients with personalised styling advice and tailored recommendations, demonstrating confidence in leading conversations beyond the transactional interaction.
Replenish stock, maintain high standards of merchandising, and ensure product presentation reflects brand expectations for quality and craftsmanship.
Maintain store cleanliness and grooming standards, ensuring all areas reflect the brand’s visual guidelines.
Support all store process compliance and follow-up, acting as a reliable reference point for operational standards when required.
Represent the brand with professionalism both in store and, when required, during special client moments or events.
Who you are
Prior experience in a luxury or premium brand environment; experience with diverse or high expectation clientele is a strong advantage.
A deep sensitivity to product, fashion, and styling, with an ability to discuss silhouettes, trends, and wardrobe building with confidence.
Strong interpersonal skills with the ability to build meaningful, lasting client relationships and engage naturally with a sophisticated clientele.
A strong sense of responsibility, team spirit, and the ability to act as a positive role model within the team.
Comfortable working in a fast paced environment, managing multiple client needs with discretion and professionalism.
Excellent spoken and written English.
Confident with digital tools, including MS Office and clienteling applications.
Why work with us?
This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms – gender, age, nationality, culture, disability, sexual orientation… – enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
Job Type
Regular
Start Date
2026-06-01
Schedule
Full time
Organization
Balenciaga UK Ltd.
Title: BALENCIAGA – Client Ambassador, London
Company: BALENCIAGA
Location: London, England, United Kingdom
Category:
