Studio Artist – Madame Tussauds Amsterdam (M/F/X)

Overview

Studio Artist – Madame Tussauds Amsterdam (M/F/X) Jobs in Amsterdam, North Holland, Netherlands at Merlin Entertainments

Rollen en verantwoordelijkheden

The Studio Artist is responsible for maintaining, restoring, and enhancing wax figures, costumes, wigs, props, and themed environments to Madame Tussauds' world-class standards. The role combines artistic skill, technical expertise, and attention to detail to ensure every figure and attraction area remains guest-ready and reflects the premium quality associated with the Madame Tussauds brand.

Figure Maintenance & Restoration

• Conduct regular inspections of wax figures to identify wear, damage, or deterioration.
• Repair, restore, and maintain wax figures using approved artistic and technical techniques.
• Retouch facial features, skin tones, makeup, hairlines, and other fine details.
• Repair cracks, dents, scratches, discoloration, and other cosmetic imperfections.
• Maintain realistic appearance and likeness standards for all figures.Hair, Costume & Prop Maintenance
• Style, clean, repair, and replace wigs, hairpieces, eyelashes, and facial hair as required.
• Coordinate costume care, including repairs, steaming, fitting, and replacement recommendations.
• Maintain and repair accessories, props, furniture, and scenic elements.
• Ensure all wardrobe and prop elements remain consistent with brand and character specifications.

Artistic Production

• Assist in creating scenic elements, displays, set dressing, and themed environments.
• Support installation and de-installation of new figures, exhibitions, and seasonal experiences.
• Participate in artistic projects requiring painting, sculpting, mould-making, finishing, and fabrication techniques.
• Contribute creative solutions to enhance attraction presentation and guest experience.

Quality Standards

• Ensure all figures meet Madame Tussauds global quality standards.
• Complete scheduled maintenance programs and quality audits.
• Identify opportunities for proactive maintenance to prevent deterioration.
• Maintain detailed records of treatments, repairs, and restoration activities.

Health & Safety

• Operate tools, equipment, and materials safely and responsibly.
• Comply with Merlin Entertainments health, safety, environmental, and risk management procedures.
• Maintain clean, organised, and safe workshop and storage areas.
• Handle chemicals, paints, solvents, and specialist materials in accordance with safety guidelines.

Competences

Collaboration & Communication

• Work closely with Operations, Attractions, Marketing, and Events teams.
• Support attraction projects, launches, media events, and VIP visits.
• Communicate maintenance requirements and project updates effectively.
• Share expertise and contribute to continuous improvement initiatives.

Guest Experience Support

• Ensure figures and attraction spaces are always presented to the highest standard.
• Support behind-the-scenes tours, media opportunities, and special events when required.
• Act as a brand ambassador for Madame Tussauds and Merlin Entertainments.

Technical & Artistic Excellence

• Advanced artistic skills in painting, sculpting, restoration, or model making.
• Strong understanding of colour theory, texture, anatomy, and realistic finishes.
• Experience working with artistic materials and specialist tools.

Attention to Detail

• Exceptional eye for detail and quality.
• Ability to identify and rectify even minor imperfections.
• Consistently delivers work to exacting standards.

Problem Solving

• Analyses maintenance challenges and develops effective solutions.
• Adapts artistic techniques to unique restoration requirements.
• Demonstrates creativity and innovation in approach.

Planning & Organisation

• Effectively prioritises multiple tasks and projects.
• Works independently with minimal supervision.
• Consistently meets deadlines and maintenance schedules.

Teamwork

• Builds positive working relationships across departments.
• Supports colleagues and contributes to team success.
• Demonstrates flexibility during peak operational periods.

Customer & Brand Focus

• Understands the impact of presentation on guest satisfaction.
• Maintains a strong commitment to protecting brand integrity.

Kwalificaties en ervaring

• Takes pride in delivering exceptional quality.
• Relevant experience in the art sector: fashion / theatre / costuming and/or hair.
• Knowledge about costuming, fabrics and materials
• Understanding of colour, make-up and hair styles
• Great time management skills
• Eye for detail
• Ability to lift, push or pull 20-35 kg.
• Sitting or standing for extended periods of time.
• Act as ambassador for Madame Tussauds brand at celebrity PR events and colour checks as required.
• Ability to work in a small team: being a team player is a must!

Desirable

• Experience working with wax figures, mannequins, prosthetics, museum collections, special effects, themed entertainment, theatre, or visitor attractions.
• Knowledge of conservation and preservation practices.
• Experience with mould-making, sculpting, airbrushing, or scenic art.
• Familiarity with health and safety procedures within workshop environments.

Voordelen

• A unique opportunity to lead a globally loved family attraction.
• Competitive salary plus 8% holiday allowance.
• Participation in the Company Pension Plan with Nationale Nederlanden.
• 25 holiday days per year (plus statutory public holidays).
• Performance-related bonus.
• Travel allowance
• Merlin Magic Pass—free entry to Merlin attractions worldwide for you, friends, and family.
• Career development and growth opportunities within Merlin’s global network.
• A fun, creative, international working culture built on imagination and play.

Betaalbereik

Competitive

Title: Studio Artist – Madame Tussauds Amsterdam (M/F/X)

Company: Merlin Entertainments

Location: Amsterdam, North Holland, Netherlands

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