Overview

Social Media and eCommerce Specialist Jobs in London, England, United Kingdom at Haystack

Social Media / eCommerce Ops – Trusted Luxury Watch Brand | £34,000 – £40,800

We're working with a pioneer of the luxury London watch market on this exciting opportunity. With over 25 years of heritage trading high-end pieces from Rolex, Patek Philippe, and Omega, this business is looking for a digital-savvy horology enthusiast to drive their eCommerce engine and social media presence.

This isn't a shop-floor role; it’s a high-impact operational position at the heart of a premium brand. You will master the art of luxury eCommerce, from professional watch photography and digital asset management to crafting compelling product listings that speak to high-net-worth collectors globally.

The Role

  • Manage the end-to-end eCommerce product flow, uploading and refining high-quality listings for modern and vintage timepieces.
  • Lead hands-on watch photography sessions, utilizing professional lighting, styling, and Adobe Creative Cloud/Photo Editing tools to ensure every piece looks world-class.
  • Support the social media strategy by creating engaging content and managing digital assets across primary marketing channels.
  • Deliver exceptional, detail-driven customer support via phone and digital channels, building rapport with luxury watch enthusiasts.
  • Maintain the integrity of internal inventory systems, ensuring merchandising presentation is flawless across all digital platforms.

What You'll Need

  • A genuine, deep-rooted passion for luxury Swiss watches (Rolex, Patek Philippe, Audemars Piguet, Tudor, etc.) is essential.
  • Experience or a strong interest in eCommerce operations, including product listing management and digital merchandising.
  • Proficiency in content creation, including photography, photo editing software, and social media platform management.
  • A proactive, "can-do" attitude with the ability to thrive in a fast-paced, high-value retail environment.
  • Exceptional attention to detail and strong communication skills for high-end client interactions.

What's On Offer

  • Competitive salary of up to £40,800 based on experience and horological knowledge.
  • Direct mentorship and training from some of the most respected names in the luxury watch industry.
  • Real career progression opportunities within a growing, highly trusted eCommerce business.
  • Excellent West London location with great transport links (District/Piccadilly lines and M3/M4 access).

Apply via Haystack today!

Title: Social Media and eCommerce Specialist

Company: Haystack

Location: London, England, United Kingdom

Category:

 

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