Overview
Sales Operations Manager – Jewellery Brand Jobs in Dubai, Dubai, United Arab Emirates at Etika Jewels®
Sales & Operations Lead – Jewellery BrandAbout Etika Jewels
Etika Jewels is a fast-growing modern jewellery brand where innovation, sustainability, and refined design come together to redefine the jewellery shopping experience. Our collections are created for today’s confident and intentional clients, offering a bespoke, immersive, and human-centered journey.
Role Overview
We are looking for a dynamic, proactive, and sales-driven professional to lead sales and oversee day-to-day operations at Etika Jewels.
This is a hands-on role suited for someone who thrives in a fast-paced environment, enjoys building meaningful client relationships, and is motivated by growth and results.
As a key representative of the brand, you will deliver an elevated client experience, drive revenue growth, and contribute to the continued expansion of Etika Jewels.
Key Responsibilities
- Oversee daily operations to ensure smooth workflows, efficiency, and exceptional service standards
- Drive sales growth through client engagement, follow-ups, and relationship management
- Lead by example in sales performance and client interactions
- Build and maintain long-term client relationships through a personalized approach
- Develop and execute sales strategies aligned with brand values and business goals
- Coordinate with suppliers and vendors to ensure timely delivery and quality control
- Monitor sales performance and market trends to identify opportunities for growth
- Collaborate with marketing on campaigns, launches, events, activations, PR initiatives, and social media content
- Support collection launches and key brand moments with creativity and energy
- Manage multiple priorities while staying organized and solution-oriented
- Represent Etika Jewels professionally and consistently across all client touchpoints
Profile We Are Looking For
- Proactive, driven, and opportunity-oriented
- Strong sales mindset with a relationship-first approach
- Excellent interpersonal and communication skills
- Passion for fashion, jewellery, luxury, and design
- Strong understanding of current trends and client expectations
- Emotionally intelligent and people-focused
- Confident and authentic communicator
- Highly organized, independent, and reliable
- Comfortable multitasking in a fast-paced environment
- Flexible and responsible with working hours
- Available to work Saturdays
Requirements
- Fluency in English (Arabic is a plus)
- Proven experience in sales, luxury retail, jewellery, or premium client services
- Strong understanding of sales techniques and luxury customer experience
- Excellent communication, negotiation, and relationship-building skills
- Based in the UAE
Compensation & Benefits
Salary: AED 8,000 + commission on sales
Visa and medical insurance provided
Location
Office based in Al Barsha, Dubai, UAE.
Why Join Etika Jewels?
- Be part of a modern, values-driven jewellery brand
- Work in a creative, refined, and empowering environment
- Grow within a fast-scaling business
- Make a tangible impact on sales performance, client relationships, and brand growth
Title: Sales Operations Manager – Jewellery Brand
Company: Etika Jewels®
Location: Dubai, Dubai, United Arab Emirates
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