Overview
Retail Media Co-ordinator Jobs in City of Cape Town, Western Cape, South Africa at Massmart
Position Summary: The Retail Media Co-ordinator supports the Retail Media Sales team by keeping the sales pipeline, CRM data, proposal inputs, campaign readiness and handovers organised, accurate and on track across the end-to-end sales lifecycle.
About the team:
Retail Media at Massmart is a fast-growing, cross-functional team that helps brands and sellers connect with customers across their shopping journey — online and in-store.
As part of Massmart’s broader Alternative Revenue business, the team unlocks value for customers, suppliers and the business through targeted retail media solutions.
What you'll do:
- Sales Pipeline and CRM Co-ordination: Maintain accurate CRM pipeline data, including opportunities, deal stages, values, timelines and campaign requirements, while tracking progress, supporting reporting and dashboards, flagging risks and keeping documentation complete.
- Proposal and Deal Support: Co-ordinate proposal inputs, including inventory, campaign formats, pricing templates and timelines, while compiling proposal packs, aligning to approved pricing frameworks and following up on outstanding inputs.
- Campaign Readiness and Handover Co-ordination: Co-ordinate approved deal handovers from Retail Media Sales to Campaign Management, ensuring briefs, assets, budgets, timelines and readiness checklists are complete to reduce delays and rework.
- Reporting and Retail Media Sales Administration: Prepare weekly and monthly sales updates covering pipeline, closed deals and campaign progress, while maintaining trackers, performance logs, central documents and meeting materials.
- Cross-Functional Co-ordination: Liaise with Campaign Management, Creative, Production & Ops and Data Monetisation teams to gather inputs, track progress, follow up on deliverables, support campaign analysis and escalate delays impacting client commitments.
- Process Compliance and Governance: Support sales processes, approval workflows, documentation standards and governance requirements, while maintaining audit-ready deal, pricing, contract and handover records.
- Continuous Improvement and Support: Identify process inefficiencies and recommend practical improvements, while documenting workflows and best practices and supporting training to build Retail Media capability.
What you’ll bring: National Diploma in Marketing/ Business/ Commercial/ Media related qualification with 2 years’ experience in a sales co-ordinator/ sales administration/ account support or commercial operations role preferably within a fast-paced, customer-facing or commercial environment. CRM, Excel and PowerPoint experience, with strong sales administration, documentation and data accuracy skills.
“Employment Equity Policy Requirements may be applicable”
If you don’t hear from us within 14 days, please consider your application unsuccessful.
"Please note that only the following information is required in your CV:
Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location(Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy."
Massmart is an equal opportunity employer and encourages applications from all suitably qualified candidates, including people with disabilities.
Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, where after it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. To read more about our privacy policy and how we process your information, please visit https://www.massmart.co.za/privacy-policy
Title: Retail Media Co-ordinator
Company: Massmart
Location: City of Cape Town, Western Cape, South Africa
Category:
