Overview
Personal Assistant – 1333 – Cape Town, South Africa Jobs in Cape Town, Western Cape, South Africa at Bionic Talent
About the client:
Our client is a US-based, fully remote team specializing in WordPress and Shopify website development. They’ve built a reputation for outstanding customer service, attention to detail, and top-quality work. They partner with design and marketing agencies, e-commerce brands, and many other website clients.
Their culture emphasizes treating people well, maintaining a positive and supportive environment, and continuously striving to improve their skills and processes to deliver top-quality development work.
About the role:
We are seeking a highly proactive, emotionally intelligent, and deeply trustworthy Personal Assistant to act as the ultimate partner to the agency's owner. This is not a standard, routine administrative role— it is a critical, high-trust position designed to manage the owner’s professional and personal ecosystem, directly minimizing friction and managing operational stress levels.
The ideal candidate will serve as a foundational anchor for both the founder and the broader team, filling in gaps seamlessly across operations, client relations, and personal scheduling. You will be taking over from a deeply valued predecessor who held the role for six years, meaning the position demands someone who thrives on building long-term working relationships, values absolute discretion, and possesses the professional maturity to handle sensitive company and personal data.
What you’ll be doing:
- Comprehensive Calendar & Schedule Management: Manage the owner's personal and professional calendars, scheduling work appointments, tracking visits, family agendas, and setting up critical updates.
- Inbox & Communication Triage: Act as the primary gatekeeper for the owner’s email, sorting priorities, addressing urgent client communications, and keeping communication channels running efficiently.
- Operational & Team Liaison: Assist in routing and assigning tasks to internal technical and creative teammates, ensuring projects keep moving even when the owner is focused elsewhere.
- Financial & Trust-Based Tasks: Safely manage company and personal credit card transactions, track minor accounting details, and execute sensitive business or personal purchases with absolute integrity.
- Client & Public Relations Support: Confidently interface directly with US-based clients over email and phone, handling updates and inquiries with exceptional clarity and professionalism.
- Personal & Family Assistance: Maintain a warm, empathetic, and attentive awareness of the owner’s family schedule and unique requirements, treating personal matters with the same care and seriousness as business operations.
Who are we looking for?
- 4 to 5+ years of experience in a dedicated Executive/Personal Assistant or high-level Operations Support role, specifically supporting US-based CEOs or Founders
- Foundational experience or clear familiarity with the digital marketing, web development, or technical agency workspace to ensure a fast onboarding ramp.
- Excellent written and spoken English skills.
- Proven experience in basic bookkeeping and managing financial transactions for both business and personal expenses.
- Strong experience working with spreadsheets (Google Sheets / Microsoft Excel) and familiarity with project management platforms (such as Asana, Trello, or Jira).
- Empathetic, trustworthy, and organized, with a natural ability to anticipate an executive's needs and proactively close administrative gaps.
- Highly reliable, consistent, and accountable.
Position: Personal Assistant
Remote Status: Fully Remote
Working Hours: 9 am – 5 pm MT
Holidays: US Federal Holidays
Salary: USD 1200 – USD 1700 per month
Internal Job ID: 1333
Title: Personal Assistant – 1333 – Cape Town, South Africa
Company: Bionic Talent
Location: Cape Town, Western Cape, South Africa
Category: