Overview
Marketing Assistant Jobs in Dubai, Dubai, United Arab Emirates at Accor
Company Description
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Job Description
Main Duties:
Administration
- Coordinate with suppliers’ quotations for print production of collateral.
- Coordinate with purchasing any outstanding purchase requisitions.
- Collection of press clippings and build up a press archive.
- To maintain a database for media, suppliers and events companies.
- To maintain the hotel photo library and filing.
- To ensure that an efficient and accurate filing system, both manual as well as electronically, is always maintained.
Social Media
- To respond to queries on social media pages.
- To support the Marketing Manager in generating content for social media pages.
- To track performance of social media pages on a weekly basis.
- To maintain a database of key influencers for both hotel stays and dining in the restaurants.
Financial And Revenue Responsibilities
- Follow up and ensure payments to suppliers are made.
- Works with Marketing Manager in the preparation and management of the department’s budget. Duties include:
- Assists in coordinating the preparation of the departmental annual budget
- Assists in monitoring and controlling departmental costs on an ongoing basis to ensure performance against budget
- Assists in the preparation of the hotel strategic plan, goals program, and Marketing Departmental Budget
Guest Service Responsibilities
- Ensure media or VIPs stays and reviews are communicated to other departments, and all special requirements are noted and met.
Marketing & Communications Responsibilities
- To assist the Marketing Manager in developing and implementing effective PR and advertising strategies.
- To liaise with appointed advertising agency or in-house graphic designer with design and layout coordination and production of stationery, collateral, ads, brochures and graphics.
- To support the Marketing Manager in organizing and conducting photo shoots.
- To track and maintain information about competitors’ marketing and communication activities in UAE market (promotions, offer, articles, advertising, collateral) and to develop and update a filing system for all information.
- To track and maintain information on Food & Beverage trends and competitors’ activities.
- Act as the liaison between the hotel and the appointed agencies to generate awareness, develop press releases, news releases and photo captions for the hotel according to the marketing objectives.
- To assist the Marketing Manager in creating property press kits, press releases and creative communication of newsworthy items with the PR agency.
- Regular update of the press kits.
- To develop and maintain active contacts with the press and key overseas media.
- To build a database of key media contacts, opinion makers and local VIPs.
- To assist the Marketing Manager to ensure adequate targeted publicity and coverage of the hotel’s positioning, promotional programs, corporate image building and other activities.
- To assist the Marketing Manager in developing sales promotions with external partners such as embassies, organizations, credit card companies, banks, department stores, airlines, etc.
- To ensure the hotel’s web pages and OTA pages are up to date and advice on keeping site dynamic for Internet related exposure and advertising.
- To ensure the correct policy and brand standards are followed by the hotel in all marketing collateral, advertising and E-Commerce.
Other Duties
- To maintain good relationships with their colleagues and all other departments.
- To report to duty punctually always wearing the correct uniform/attire and nametag.
- To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly, courteous and professional service always.
- To ensure that the correct brand standards and methods of service are maintained as stated in the Brand Standards.
- To respond to any changes in the department as dictated by the needs of the industry, brand or hotel.
- To be flexible and to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To attend training and meetings as and when required.
- To assess situations and to be able to react accordingly through analysis and perspective.
Qualifications
- Minimum 2 years’ experience in the marketing, digital or related professional area.
- Strong luxury hotel background is preferred.
- Fluency in English, written and spoken. Fluency in Arabic is appreciated.
Title: Marketing Assistant
Company: Accor
Location: Dubai, Dubai, United Arab Emirates
Category:
