Overview
Lead Interaction Designer Export Finance – G7 Jobs in Greater London, UK at Onyx-Conseil
Location: Greater London
UKEF is committed to be a user‑centred organisation, creating and designing services to provide:
- Accessible and intuitive access to UKEF services for exporters and lending partners
- Efficient and streamlined case management for internal users
- Robust data access, insight gathering, and reporting
This role will lead the interaction design function within the organisation, ensuring that the services we deliver are:
- Accessible so that anyone can use them, regardless of disability or access need
- Intuitive for new users or those with low digital skills
- Aligned with the government service standard
The successful candidate will spend part of their time working embedded within service teams, and part of their time establishing and maintaining interaction design standards and ways of working across the organisation.
Main Activities
A lead interaction designer is an expert practitioner who works with minimal support, influencing and mentoring others. You will:
- have oversight of the design of all digital touchpoints, ensuring designs follow best practice and adhere to the departments design system and government service standard.
- manage and steer the interaction design approach for existing and new services, identifying appropriate strategies, methods, and priorities.
- work with multi-disciplinary teams to produce and develop design concepts, re‑using common component design patterns from across government where appropriate.
- implement design concepts into practical working prototypes to test with users.
- set direction and embed good practice within teams for products and services they are working on.
- lead on accessibility, user‑centred design and assisted digital for projects and services.
- assure the quality of interaction design delivery across teams for multiple or highly complex services.
- represent design for UKEF at cross‑government and internal assessments against the Service Standard.
- manage and support design contractors ensuring they are delivering in line with internal standards and contributing to the internal UCD communities.
This list is not exhaustive, and you may be required to carry out additional duties according to business needs.
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Title: Lead Interaction Designer Export Finance – G7
Company: Onyx-Conseil
Location: Greater London, UK
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