Overview
IT Audio/Visual Technician Jobs in Tucson, USA at Casino Del Sol Resort
Overview
Position: Information Technology Audio-Visual Technician
Department: Information Technology
Job Summary: Set-up, operate and troubleshoot all AV/projection/lighting/conferencing equipment, devices and systems. Ensure all AV equipment is fully operational, repairing or cleaning equipment as necessary.
Responsibilities
- Provides all necessary audio visual support and coverage for the Casino Del Sol Resort, Spa and Conference Center.
- Initiates and oversees the set-up of AV/projection/lighting and sound mixing equipment in banquet and meeting rooms.
- Oversees the set-up and transportation of AV equipment to banquet and meeting rooms.
- Check delivered equipment and room-set-up against Banquet Event Orders.
- Communicate any additions or deletions of the BEO to management staff.
- Tape down and dress all loose wires and cable (cable management).
- Label any broken equipment and communicate problems and possible resolutions to management staff.
- Break down, remove and secure equipment when not in use.
- Assist and instruct guests regarding proper usage and operation of AV equipment.
- Provide “everyday extraordinary” customer service to all guests and patrons.
- Handles and is available for all events including nights, weekends and holidays involving use of audio visual equipment within resort.
- Maintain inventory of all equipment, cables and accessories.
- Promotes and ensures the positive reputation of the Information Technology department.
- Attends weekly Sales & Banquet staff meetings to ensure continuity of services.
- Communicates with sales staff and vendors to coordinate outside use of audio visual equipment when necessary.
- Recommends and implements techniques to improve productivity, reduce costs, and improve guest service.
- Maintains equipment and service quality standards by conducting ongoing evaluations of inventory, usage and replacement needs.
- Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge and understanding of audio visual and computer equipment utilized in the staging of public and private events (concerts, lectures, dances, graduations, etc…)
- Knowledge of sound mixing equipment including microphones, speakers and in-house systems.
- Knowledge of operation and coordination of amplifiers for large public events in the various resort venues.
- Knowledge and familiarity with computer hardware, software, point-of-sale terminals, printers, projectors, screens and audio hardware.
- Skill in troubleshooting audio and video equipment use.
- Ability to follow all company safety and security policies and procedures, reporting accidents and unsafe conditions to immediate supervisor.
- Ability to track and maintain usage logs of all audio visual equipment;
- Skill in working courteously with the public as well as developing and maintaining good working relationships.
- Ability to professionally handle stress in a busy atmosphere.
- Ability to communicate and follow directions effectively.
- Ability to work any shift, weekends, holidays, special events and overtime as needed including a 24 hour on-call rotation.
- Ability to reach, grasp, turn, manipulate, carry, push, pull and lift objects/equipment weighing up to 50 pounds.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to maintain the physical stamina required in a fast-paced work environment with challenging situations; ability to stand and walk for long periods in an environment with a loud noise level.
- Ability to work in a smoking environment.
Minimum Qualifications
- High school or General Equivalency Diploma AND two (2) years experience utilizing a Windows XP (or higher)
- Two (2) years directly related experience.
Preferred Qualifications
- Associate s Degree in a related field.
- A+, Net(work)+ and MCP certification
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Title: IT Audio/Visual Technician
Company: Casino Del Sol Resort
Location: Tucson, USA
Category: