Overview

Event Manager – Meetings & Social Groups Jobs in Las Vegas Metropolitan Area at The Venetian Resort Las Vegas

Position Overview

The primary responsibility of the Event Manager – Meetings & Social Groups is to provide support to the Hospitality operations as it relates to selling, booking, and executing hospitality events within the hotel parlors, suites, and other unique non-convention event spaces.

All duties are to be performed in accordance The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

  • Single point of contact, Client/Guest liaison to Hotel Operations, ISD Operations, Sales, and Culinary Operations, facilitating all experiential aspects of Corporate, Trade Show, and Social Hospitality Events for 10 -250 guests.
  • Converting, contracting, and facilitating social/celebrations related leads for group room block bookings of 10-50 rooms on peak.
  • Converting, contracting, and facilitating space-only functions within the Hotel Tower and/or our unique venues.
  • Conduct site visits for prospective and definite clients.
  • Selling, booking, and executing corporate, social, and trade show affiliated Hospitality Suite events.
  • Guide guests through menu planning and space setups for non-suite events in unique spaces including Prestige, Venezia, Stella Studio, Barney’s NY, and The Stadium.
  • Create and maintains Social/Celebrations master accounts, affiliate masters, rates, and room block in LMS and Passkey.
  • Plan and execute in-house functions in conjunction with PR, Marketing, Sales, Executive/Corporate Office for events taking place in the hotel suites or unique event venues.
  • Create, develops, and executes creative themes for social functions using innovative concepts, décor, and services to enhance the event experience.
  • Coordinate VIP guest transportation, in-house experiences, and in-suite amenities.
  • Maintain a presence on the floor to ensure that clients receive the highest quality experience.
  • Support Hospitality operations by organizing, filing, billing, invoicing, voiding, auditing, posting adjustments and/or corrections for all hospitality related orders and event checks.
  • Distribute/communicate information for upcoming events to relevant property stakeholders and supporting operational departments.
  • Update and maintains lead status for accurate conversion tracking.
  • Maintains changes, cancellations, or additions to Hospitality Event Orders (HEO’s) and communication to operations for revisions to orders.
  • Promote completion of and achieve 80% satisfaction on the Hospitality Event Survey
  • Appropriately and responsibly utilize comp empowerment to promote exceptional guest/client experiences and facilitate timely recovery in the event of service shortfalls.
  • Oversee event planning activities to ensure standards are met/exceeded and ensure that operating departments can maximize profitability and effectively control costs (payroll, food costs, beverage costs, operating expenses).
  • Builds strong professional relationships with all operational departments.
  • Promote guest/client loyalty by building strong and lasting relationships with new and repeat customers.
  • Promotes teamwork, mutual respect, and a culture of continuous improvement.
  • Safety is an essential function of this job.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned.

Company Standards of Conduct

All Team Members at The Venetian Resort are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

  • 21 years of age
  • Proof of authorization/eligibility to work in the United States
  • High school diploma or equivalent
  • Must be able to obtain and maintain an Alcohol Awareness Card and any certification or license, as required by law or policy.
  • 5 years of experience in a supervisory or managerial role within the hospitality industry required; with preference in hotel operations highly preferred.
  • 1 year of experience coordinating with multiple hospitality departments, such as Culinary, Food & Beverage Management, or Catering/Convention Services, required
  • Working knowledge of MICE industry
  • Working knowledge of Microsoft Office, LMS, EBMS, Micros, and Meeting Matrix
  • Must be able to give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
  • Must be able to address stressful situations with clients and guests with dignity and the utmost tact and politeness
  • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience
  • Must be able to work varied shifts, including nights, weekends, and holidays

Physical Requirements

Must be able to:

  • Physically access all areas of the property and drive areas, with or without a reasonable accommodation
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts
  • Ability to, for prolonged periods of time, sit, walk, stand, and to frequently stretch, bend and kneel.
  • Work in a fast-paced and busy environment
  • Work indoors and be exposed to various environmental factors such as, but not limited to, LED, noise, dust, and cigarette smoke

Title: Event Manager – Meetings & Social Groups

Company: The Venetian Resort Las Vegas

Location: Las Vegas Metropolitan Area

Category:

 

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