Overview
eCommerce Executive (Online Business) Jobs in Singapore, Singapore at Watsons Singapore
Who We Are Looking For?
As the Online Business Executive, he/she develops and oversees marketing campaigns to drive Online Business by enhancing the customer experience, executing online promotions & campaigns, maintaining the technology and infrastructure. Reporting to the Senior Online Business Commercial Manager, the role of the Executive encompasses creative, analytical, digital, commercial, and administrative responsibilities. The Executive needs to work closely not only with the Online Business team, but also across departments, external vendors such as agencies in order to execute the Online Business vision and build our brand market share across all channels (own platform, marketplaces and quick commerce). He or she should enjoy and thrive working in a fast-paced, digitally centric environment where one should ensure the seamless end-to-end integration of the Online Business. The Executive is energetic, collaborative and results-oriented self-starter. He / She is tech-savvy, structured, meticulous and can operate well in a team under pressure.
What Awaits You:
Marketing
- Promotion Planning & Execution
– Creative liaison (brief + execution) for agencies, campaign/promo briefing to relevant parties
– Promotion Setup
- Managing of e-Commerce tools
- Liaison with suppliers on online-related promotions
- eShopper acquisition & retention
- Online + Offline campaign communications
Analytics & Reports
- SEO Performance tracking, product reviews etc
- Weekly and monthly reports (Local and Regional levels)
- Competitive Analysis
On-site Content (UX / UI)
- Management of online web & app content across all channels (own platform, marketplaces, quick commerce, Online + Offline), during BAU and promotions – user-centric and customer-focused journey
– Creation, maintenance, scheduling and execution of campaign/promotion/product pages
– Setup/Management of specific category/brand/product landing pages
– Ensure all content are SEO-optimized
- Push Notifications Setup & Scheduling
- Drive product content by liaising with Trading & suppliers
Tech & Integration
- To work with regional and local partners to test and integrate the latest technologies and standards to enhance the current user experience on our e-commerce platforms
Misc. Responsibilities
- Update of expenditure
- Any other projects assigned
We Are Excited About You If You Have:
- Minimum Degree in Marketing/Retail/eCommerce or related disciplines
- Preferably with relevant eCommerce experience in an Online + Offline retailer setting
- Passion for retail, especially e-commerce with a keen interest in UX/UI
- Advocate on behalf of the customer and have a customer-centric approach to the above responsibilities.
- Good command of English; both written and spoken
- Self-motivated and results-oriented
- Organised and meticulous
- Well versed in Microsoft office
- Digitally savvy with computer skills such as HTML, etc
- Basic knowledge of Adobe CS (Photoshop, illustrator) is an advantage
- Ready to work in a fast-paced environment.
- Must have strong strategic capabilities as well as ability to be hands-on and detail-oriented to manage tactical execution.
- Able to build alliance with different stakeholders for executing the online retail initiatives
Why Should You Join Watsons?
Watsons is Singapore’s leading beauty and health retailer with more than 90 stores located islandwide. We inspire and enable every one of our customers to Look Good, Do Good, Feel Great every day.
We are building a culture that you will be proud to be part of. We foster an open culture of communication and innovation, readying the company to be agile for changes in the new retail age.
Why You Will Love Working Here:
- Fun and collaborative culture in a fast-paced environment with passionate and committed team members make up the Watsons Family!
- Flexible workspace with activity-based working concept that stimulates creativity, collaboration, and communication in a vibrant environment
- Equip our people with the right skills so that they can thrive and stay Fit for the Future.
- Good career growth opportunities and ongoing learning and development
- A competitive compensation package including a wide range of benefits and employee perks
- Privilege staff discount and Watsons membership points and vouchers
Are you ready to make an impact with us? Come join us for a great experience that will prepare you for even bigger challenges!
Title: eCommerce Executive (Online Business)
Company: Watsons Singapore
Location: Singapore, Singapore
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