Overview
Content Designer – CX, Figma Jobs in Toronto, Canada at Finance Professionals Inc.
Job Description
Location:
Hybrid (Downtown, Toronto)
Duration: 4.5 months
Our client, a leading financial institution in Downtown Toronto, is looking for a Content Designer – CX, Figmato partner. The successful candidate will work with designers, researchers, product managers, developers, and business lines to define content requirements and deliver compelling experiences. The opportunity is with one of the Top 5 Banks in Canada.
Typical Day in role
- Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use and optimized for discovery
- Work comfortably in Figma
- Write clear, consistent, and concise user‑interface content such as product, offer, and campaign offers, help articles, in‑app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice
- Participate in design reviews and collaborate with product managers and designers on content strategy, concepts, navigation, and storytelling
- Understand the needs of our customers and synthesize research outcomes into viable content and communication experiences
- Leverage communication channels to build relationships, inspire confidence, and influence decisions with key stakeholders
- Plan ahead for upcoming deliverables; identify key stakeholders/considerations early and deliver high‑quality results
Must‑Have Skills
- 5–7 years of experience as Content Designer
- 2 + years of experience with Figma
- 2 + years of experience with content writing for web or mobile applications
- 2 + years of CX research experience
Nice‑to‑Have Skills
- Previous experience designing new web layouts
- Previous experience in SEO and GEO
- Previous experience as a designer in the e‑commerce industry
Soft Skills Required
- Strong attention and accountability to detail
- Strong stakeholder management skills, working across business lines, marketing, legal, digital, and design
- Storytelling and communication skills: translate complexity into clarity, advocate for content in cross‑functional environments, and handle stakeholders and feedback with confidence and tact
- Positive, can‑do, open mindset
- Problem‑solving aptitude
Education
- Bachelor’s degree or equivalent experience – preferred fields: design, communication, journalism, media
- SEO certification is an asset; GEO training
Hourly compensation range: C $60–C $74/hr
FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the Employment Standards Act, FP Inc. declares that AI is utilized in the screening process for this position. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.
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Title: Content Designer – CX, Figma
Company: Finance Professionals Inc.
Location: Toronto, Canada
Category: