Overview
Associate Producer Jobs in San Francisco, CA at ektello
Associate Producer, Marketing Operations (SMS / Push / In-App Messaging)
Fully Remote
6-Month Contract with potential to extend
$38/hr
About The Role
We’re looking for an Associate Producer to join our Digital Marketing team and help execute customer-facing messaging campaigns across SMS, Push Notifications, and In-App messaging channels. In this role, you’ll coordinate campaign launches for the U.S. and Canada, manage timelines and approvals, perform quality assurance, and partner with cross-functional teams to ensure every campaign is delivered accurately, on time, and aligned with business objectives.
This is an excellent opportunity for an organized, detail-oriented professional who enjoys execution-focused work, thrives in a fast-paced ecommerce environment, and is eager to grow their expertise in marketing operations and campaign production.
What You’ll Do
- Coordinate with brand, creative, merchandising, legal, and vendor teams to set up, schedule, deploy, and maintain approval workflows for SMS, Push, and In-App campaigns using third-party marketing platforms.
- Manage campaign workflows from intake through launch, ensuring deliverables meet timing, quality, and business requirements.
- Ensure graphic assets are delivered accurately and according to technical specifications for content development.
- Set up and validate links, promotional offers, exclusions, and legal disclosures before launch.
- Perform QA testing for messaging content, links, promo codes, translations, and overall customer experience across devices and markets.
- Track projects, communicate status updates, and proactively identify risks or blockers across multiple concurrent campaigns.
- Support campaign execution for both U.S. and Canada markets, including coordination of translations and market-specific requirements.
- Troubleshoot campaign or promotional issues and partner with stakeholders to resolve them quickly.
- Identify opportunities to improve workflows, operational processes, documentation, and QA best practices.
What We’re Looking For
- 1–3 years of experience in ecommerce, digital marketing, interactive production, traffic coordination, project management, or a related field.
- Strong communication, organizational, and prioritization skills with experience managing multiple projects simultaneously.
- Exceptional attention to detail and a proven ability to identify issues before launch.
- High degree of initiative, resourcefulness, and accountability in a deadline-driven environment.
- Ability to collaborate effectively across cross-functional teams and balance competing priorities.
- Experience supporting SMS, Push Notification, and/or In-App messaging campaigns, with a working knowledge of how digital marketing content is created, reviewed, and deployed.
- Bachelor’s degree or equivalent combination of education and relevant work experience.
Nice to Have
- Experience with mobile marketing, CRM, lifecycle marketing, or marketing automation platforms.
- Familiarity with ecommerce promotional calendars, offer setup, and campaign QA processes.
- Exposure to bilingual/translated campaign coordination for Canadian markets.
#IND
Title: Associate Producer
Company: ektello
Location: San Francisco, CA
Category:
