Overview
Account Manager Jobs in Melbourne, Victoria, Australia at Town Square
At Town Square, we exist to create meaningful positive change for our clients. We partner with ambitious brands to deliver commercially effective work that challenges convention and drives impact.
As an independent full-service agency, we bring together strategy, creativity, media and digital expertise to create ideas that move businesses forward.
We’re now looking for an experienced Account Manager with a background in creative agencies to join our team. Someone who builds trusted client relationships, keeps projects moving with confidence, and knows how to bring together strategy, creative and delivery to produce outstanding work. This role will focus on a key tourism and destination client, so experience in the tourism, travel, or destination marketing space will be highly valued.
What You’ll Be Doing
You’ll be the day-to-day heartbeat of your accounts, trusted by clients, relied on internally, and always pushing the work forward.
- Owning day-to-day client relationships and communications
- Getting under the skin of client businesses, challenges and ambitions
- Writing sharp briefs and collaborating closely with strategy, creative and production
- Keeping projects moving, on time, on budget and to a high standard
- Managing estimates, scopes, invoicing and account profitability
- Championing strong, effective creative with confidence
- Spotting opportunities to grow accounts and add value
- Supporting the Account Director on bigger-picture thinking
- Showing up as the face of Town Square with clients
What We’re Looking For
- 3+ years’ experience in a creative agency account management role
- Experience delivering integrated or digital campaigns
- Experience working with tourism, travel, or destination brands (highly regarded)
- A natural relationship builder who communicates clearly and calmly
- Comfortable juggling multiple projects and stakeholders
- Confident with budgets, timelines and detail
- Curious, proactive and solutions-focused
- Someone who takes ownership and follows things through
How We Work
At Town Square, our culture matters as much as our output.
We value people who:
- Have fun, stay curious and bring a can-do attitude
- Give and receive honest, respectful feedback
- Take responsibility and challenge each other to be better
- Stay relentless about the work and kind to the people
If you like working closely with clients, backing bold ideas, and being part of a team that genuinely has each other’s backs, we’d love to hear from you.
Title: Account Manager
Company: Town Square
Location: Melbourne, Victoria, Australia
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